Darwinbox, a cloud HR technology disruptor, has been named the Gartner Peer Insights “Voice of the Customer” (VoC) report’s top Customers’ Choice Cloud HCM Suite for 1,000+ Employee Enterprises in 2022.
Darwinbox received the highest rating of 4.7 out of 5 on Gartner Peer Insights, beating out established vendors such as Oracle, SAP, and Workday. According to the report, 96% of Darwinbox customers recommend the Darwinbox experience to their peers, which is the highest among all global HR technology solutions.
Gartner Peer Insights is a platform for enterprise software and services decision makers to review and rate customer reviews. To ensure authenticity, reviews are subjected to a rigorous validation and moderation process.
Chaitanya Peddi, Co-founder of Darwinbox, said, “We built the Darwinbox platform to empower our customers to better engage with their employees and help C-suite take more informed talent decisions. The findings of the Gartner Peer Insights VoC report reiterates that our laser-sharp focus on customer centricity and building a best-in-class AI-powered HR tech solution that solves the unmet needs of medium and large enterprises are valued by our clients. We will keep innovating to deliver agile and tailored solutions that enhance the employee experiences as the future of work continues to evolve.”
Darwinbox is emerging as the HR tech platform of choice across industries, catering to a growing number of enterprises looking to deliver a digital-first employee experience, whether in professional services, construction, healthcare, or pharmaceuticals. Some comments in the Gartner report confirmed the technology’s ‘out-of-the-box’ capabilities, such as the AI-powered ‘Voicebot,’ as well as its ‘user friendliness’ and’simple implementation.’
Founded in 2015, the mobile-first HR tech platform improves employee experiences for over 2 million employees from over 700 businesses worldwide. Darwinbox already works with Alef Education, Retailo, SWVL, Mobily Tech, Seepco, Eyewa, Shalina Healthcare, and Foodics in the MENA region, as well as select operations of Al Rajhi Bank, the Lulu, and Aramex groups. Leading global investors such as Silicon Valley-based Technology Crossover Ventures (TCV), Salesforce Ventures, and Sequoia Capital, among others, have backed it.
Darwinbox is working closely with companies across the MENA region to deliver a disruptive, modern, and intuitive experience to their workforce. It has pledged significant investments to prioritize product development tailored to the local compliance needs and best practices in MENA. Additionally, the company is set to launch its Arabic mobile application to cater to local needs.
Last year, Darwinbox debuted in Gartner’s Magic Quadrant (MQ) for Cloud HCM suites for 1000+ Employee Enterprises. Darwinbox became the youngest entrant to Gartner’s MQ since its inception in 2016 and is also the only Asian-origin player to appear on the Quadrant.
