AI and GenAI Set to Transform Industries in UAE and KSA, Dell Study Reveals

A recent study by Dell Technologies highlights that artificial intelligence (AI) and Generative AI (GenAI) are poised to drive significant transformation across industries in the UAE and Saudi Arabia (KSA). The report reveals strong optimism among businesses in both nations, with the majority anticipating substantial benefits from the adoption of these technologies.

Key Findings:

1. Competitive Readiness:
An impressive 90% of organizations in the UAE and KSA believe they are competitively prepared for AI innovation. These firms have already laid down robust strategic foundations to leverage AI for business growth.

2. Challenges to Overcome:
Despite the positive outlook, many organizations express concerns around key obstacles such as talent shortages, data privacy risks, cybersecurity threats, and budget limitations—especially among high-growth enterprises.

3. GenAI Adoption Rising:
More than half of the surveyed companies have started implementing GenAI. They expect improvements in IT security, productivity, and overall customer experience as a result of these initiatives.

4. Focus on Cybersecurity:
A significant number of respondents report experiencing cybersecurity incidents, prompting increased investment in Zero Trust frameworks and formal incident response strategies.

5. Infrastructure Priorities:
The study emphasizes the need for modern, scalable data infrastructure to support GenAI initiatives. Many organizations prefer on-premises or hybrid models to ensure control, flexibility, and compliance.

Strategic Takeaways:

– Innovation Integration:
UAE and KSA businesses stand at a pivotal point where integrating innovation into their core identities is essential. Addressing the current challenges head-on while capitalizing on emerging technologies will be crucial for long-term success.

– Talent and Skills Gap:
There is a clear demand for a skilled workforce proficient in AI and creative problem-solving. Building AI fluency across teams is critical for maximizing the value of innovation.

– Sustainable Growth:
Energy efficiency and sustainable practices are increasingly becoming a business priority, with many organizations aligning technology investments with environmental goals.

– Strengthened Collaboration:
Improving collaboration between business leaders and IT decision-makers is seen as a key enabler for realizing the full potential of AI and GenAI investments.

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