Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a global technology services and consulting company, has been chosen by Etihad Airways, the national carrier of the UAE, to spearhead its comprehensive technology transformation. The initiative aims to modernize Etihad’s IT infrastructure, ensuring a seamless migration of legacy systems while enhancing operational efficiency across workplace, network, infrastructure, and service management.
Under a five-year contract, Wipro FullStride Cloud will deploy a tailored cloud-based solution, enabling real-time insights into resource utilization while enhancing operational agility and scalability for Etihad’s global operations.
A key highlight of the partnership is the integration of Generative AI (GenAI) across Etihad’s IT ecosystem. GenAI-powered modules will streamline operations, automate data centers, provide intelligent device management, and deliver proactive issue resolution through AI-driven insights and conversational support.
Frank Meyer, Chief Digital Officer at Etihad Airways, emphasized the airline’s focus on AI-driven transformation, stating, “We look forward to working with Wipro to prepare for the AI era, with an emphasis on innovation, sustainability, and cost optimization. Together, we aim to elevate our customers’ experiences through advanced automation, intelligent operations, and enhanced observability.”
Vinay Firake, CEO – Asia Pacific, Middle East, and Africa (APMEA) at Wipro Limited, added, “We are excited to embark on this journey with Etihad Airways, enabling them to adapt to the dynamic needs of the aviation industry. With our deep expertise in digital transformation and AI-powered solutions, we will drive seamless, efficient, and innovative services for their customers.”
Etihad Airways will also benefit from Wipro’s Innovation Lab in the UAE, which will serve as a hub for developing advanced technology solutions tailored to the airline’s evolving operational demands.
With over two decades of presence in the Middle East, Wipro has been a trusted partner for regional enterprises, leveraging its extensive global expertise in aviation and cloud transformation. This collaboration further reinforces Wipro’s commitment to driving digital innovation and empowering businesses in the region.