{"id":102423,"date":"2025-10-24T16:29:52","date_gmt":"2025-10-24T12:29:52","guid":{"rendered":"https:\/\/techxmedia.com\/en\/?p=102423"},"modified":"2025-10-24T19:55:02","modified_gmt":"2025-10-24T15:55:02","slug":"tessers-ai-is-making-healthcare-human-again","status":"publish","type":"post","link":"https:\/\/techxmedia.com\/en\/tessers-ai-is-making-healthcare-human-again\/","title":{"rendered":"Tesser\u2019s AI Is Making Healthcare Human Again"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>At <a href=\"https:\/\/expandnorthstar.com\/\">Expand North Star 2025<\/a>, TECHx Media caught up with Joshua Hyundon Jung, Chief Operating Officer at Tesser, a South Korean startup pioneering medical AI solutions that bridge the communication gap between doctors and patients. \u201cOur company\u2019s motto is connecting every moment in healthcare,\u201d Jung begins, setting the tone for an ambitious conversation about how artificial intelligence can make complex medical information more accessible and meaningful.<\/p>\n\n\n\n<p><strong>Medical Data Understandable for Everyone<\/strong><\/p>\n\n\n\n<p>Tesser operates with two main solution segments, B2C and B2B. On the consumer side, its healthcare app is already making a difference for more than 120,000 global users across the US, UK, and South Korea. The app allows users to take photos of their medical documents, from CT scans to MRI reports, and instantly receive easy-to-understand explanations.<\/p>\n\n\n\n<p>\u201cEven in our own language, medical terminology can be very hard to grasp,\u201d Jung explains. \u201cDoctors often use complex terms, and in a short three-minute consultation, patients can\u2019t fully understand. That\u2019s where we come in. You just take a picture of your report, and the app breaks down the information clearly. If you still have questions, you can ask the system directly, based on your data.\u201d<\/p>\n\n\n\n<p>Beyond report explanations, Tesser\u2019s app also supports lifestyle and nutrition insights, particularly for cancer patients, who make up over 80 percent of its user base. This has made the company\u2019s anonymized health data a valuable asset for pharmaceutical giants like MSD and Novartis, who partner with Tesser for advanced data-driven insights.<\/p>\n\n\n\n<p><strong>AI Built on Real Patient Data<\/strong><\/p>\n\n\n\n<p>Jung emphasizes that Tesser\u2019s strength lies in its early start with AI, well before the rise of ChatGPT. \u201cBefore ChatGPT, we already had our own large datasets and built small LLMs [large language models]. We also use orchestration from Gemini AI to ensure accuracy. Every week, our team meets to optimize the models based on real medical data.\u201d<\/p>\n\n\n\n<p>The company\u2019s database now includes over 650,000 verified data points, collected through collaborations with patients and doctors. \u201cCancer patients\u2019 data is very deep and complex,\u201d Jung notes. \u201cThat\u2019s why pharmaceutical companies love our platform, it offers real-world insights from real users.\u201d<\/p>\n\n\n\n<p><strong>B2B Solutions for Clinics and Hospitals<\/strong><\/p>\n\n\n\n<p>In addition to its consumer platform, Tesser offers AI-powered reporting and workflow tools for hospitals and clinics. Once a patient completes a health screening, Tesser\u2019s system converts the results into a mobile-optimized, visual, and interactive report, complete with 3D visualizations.<\/p>\n\n\n\n<p>\u201cFor older patients or those unfamiliar with medical terms, this is life-changing,\u201d Jung says. \u201cThey can click on any part of the report, listen to an explanation, and even see historical data from the past five years.\u201d<\/p>\n\n\n\n<p>The system also automates appointment reminders and helps doctors with administrative documentation, reducing paperwork by up to 90 percent. \u201cThis lets doctors focus more on patients, increases hospital efficiency, and even boosts revenue,\u201d Jung adds. \u201cThat\u2019s why major hospitals like Samsung Medical Center are already using our solutions.\u201d<\/p>\n\n\n\n<p><strong>Standing Apart from ChatGPT<\/strong><\/p>\n\n\n\n<p>When asked how Tesser differs from generative AI tools like ChatGPT, Jung is quick to clarify: \u201cThat\u2019s a great question, and doctors ask me this all the time. The difference is that ChatGPT doesn\u2019t use real patient data. It can explain terms, but it can\u2019t provide personalized insights based on actual medical records.\u201d<\/p>\n\n\n\n<p>Tesser\u2019s system, on the other hand, is built entirely on verified, anonymized health data reviewed by real doctors. \u201cWe don\u2019t just generate text. We provide accurate, context-aware medical explanations that are grounded in real-world health records,\u201d Jung explains. \u201cWe assist doctors, not replace them. Our goal is to support medical professionals and help patients understand their health better.\u201d<\/p>\n\n\n\n<p><strong>The Future of Healthcare<\/strong><\/p>\n\n\n\n<p>Though still a young startup, Tesser\u2019s technology is already making waves across South Korea\u2019s <a href=\"https:\/\/techxmedia.com\/en\/category\/smart-sectors\/health-tech\/\">healthcare<\/a> ecosystem. \u201cMore than 20 hospitals are using our services,\u201d Jung shares proudly. \u201cIf we had more resources, we could scale even faster, because hospitals see how much they save in costs and time.\u201d<\/p>\n\n\n\n<p>With its growing partnerships and AI-driven insights, Tesser is redefining how people interact with healthcare, bridging the gap between medical expertise and patient understanding, one moment at a time.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Expand North Star 2025, TECHx Media caught up with [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":102427,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10507,26],"tags":[5567],"contributor":[9732],"class_list":["post-102423","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gitex-2025","category-startups","tag-gitex","contributor-news-desk"],"featured_image_src":"https:\/\/techxmedia.com\/en\/wp-content\/uploads\/2025\/10\/HEALTH-CARE_Artboard-1-copy-8.jpg","author_info":{"display_name":"Lubna","author_link":"https:\/\/techxmedia.com\/en\/author\/lubna\/"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/posts\/102423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/comments?post=102423"}],"version-history":[{"count":1,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/posts\/102423\/revisions"}],"predecessor-version":[{"id":102424,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/posts\/102423\/revisions\/102424"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/media\/102427"}],"wp:attachment":[{"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/media?parent=102423"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/categories?post=102423"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/tags?post=102423"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/contributor?post=102423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}