Dubai Future Foundation (DFF)<\/a> has launched the Agentic AI for Government Services Accelerator under Dubai Future Accelerators (DFA).<\/p>\n\n\n\nThe program will support Dubai Government entities in rapidly prototyping and deploying government services powered by agentic AI. It reflects the UAE’s ambition to deliver the world’s most advanced government services for the AI era.<\/p>\n\n\n\n
The Dubai Centre for Artificial Intelligence (DCAI) is organising the Accelerator. DCAI is an initiative overseen by DFF. The program runs in collaboration with Digital Dubai and the Dubai Electronic Security Center (DESC).<\/p>\n\n\n\n
The Accelerator will enable government entities to develop AI-powered services within significantly shorter timeframes. At the same time, it aims to maintain the highest standards of quality and digital compliance. The program is designed to simplify customer journeys, improve people’s lives and strengthen Dubai’s position among the world’s most future-ready cities.<\/p>\n\n\n\n
In its first phase, the Accelerator will bring together 33 Dubai Government entities. Together, they will assess more than 300 public-facing use cases. The goal is to identify those with the greatest potential for further development, with a focus on enhancing effectiveness and reach.<\/p>\n\n\n\n
Participating entities will work with technology companies certified under the Dubai AI Seal. DCAI launched the Seal to accelerate the growth of Dubai’s AI sector by recognising trusted AI companies.<\/p>\n\n\n\n
His Excellency Hamad Obaid Al Mansoori, Director General of Digital Dubai, said the development of government services in Dubai is guided by the vision and directives of the leadership. He said these aim to continually enhance people’s experiences and support a government model that anticipates the future.<\/p>\n\n\n\n
He said: “Excellence in government services goes beyond meeting customers’ current needs. It requires understanding how their lives are changing, anticipating what they will need next, and designing services around those needs.”<\/p>\n\n\n\n
He added that the Accelerator is an important step in this direction. According to him, it harnesses data and AI to move from responding to customers’ needs to anticipating them. The aim is to create experiences that are smarter, more seamless and more personalised.<\/p>\n\n\n\n
Al Mansoori also highlighted the value of collaboration. He said: “The future of digital government cannot be shaped by any single entity; it requires an integrated ecosystem that brings together expertise, data and capabilities around a common goal.”<\/p>\n\n\n\n
He explained that Digital Dubai is enabling this ecosystem through integrated digital infrastructure, trusted data and governance frameworks. These support the safe and responsible use of AI. Through the partnership, Digital Dubai aims to turn promising ideas and use cases into scalable, deployable solutions.<\/p>\n\n\n\n
Meanwhile, His Excellency Khalfan Juma Belhoul, CEO of Dubai Future Foundation, said the launch aligns with directives from His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum. Sheikh Hamdan is Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of the Board of Trustees of Dubai Future Foundation. The directives aim to position Dubai as a city at the forefront of adopting this technology across government services. They also aim to keep raising service standards for the community and across all sectors.<\/p>\n\n\n\n
Belhoul said: “Artificial intelligence has opened new horizons for governments to imagine the future, design next-generation solutions and services, and bring them to life.”<\/p>\n\n\n\n
He added that government entities can now significantly shorten traditional development cycles. As a result, they can improve the quality and effectiveness of their services within much shorter timeframes. He also said the technology will strengthen the future readiness of government entities and their ability to anticipate the services people will need. In his view, Dubai has the foundations required for this transformation, including an agile regulatory ecosystem and advanced infrastructure.<\/p>\n\n\n\n
Security and governance also form a central part of the program. His Excellency Yousuf Hamad Al Shaibani, CEO of the Dubai Electronic Security Center, said: “Our role at the Dubai Electronic Security Center is to ensure this transformation is built on strong foundations of security, governance and trust from day one.”<\/p>\n\n\n\n
He added: “Cybersecurity cannot be an afterthought in the adoption of AI. It must be embedded at every stage, from planning and design to operation and monitoring.”<\/p>\n\n\n\n
Al Shaibani noted that DESC provides regulatory frameworks, including the Information Security Regulation in Dubai and the AI Security Policy. These give government entities the guidance they need to adopt the technology autonomously and responsibly. They do so without compromising compliance, data protection or digital resilience.<\/p>\n\n\n\n
The Accelerator adopts the operating model of Dubai Future Accelerators, with a focus on speed and precision. It will support government teams in developing advanced solutions that keep pace with the rapid evolution of AI while meeting users’ expectations.<\/p>\n\n\n\n
In addition, the program will harness AI capabilities to identify tasks, analyse diverse datasets and model scenarios at unprecedented speed. Teams will then develop and test intelligent solutions before rapidly moving them into implementation to serve customers.<\/p>\n\n\n\n
For more information about the Agentic AI for Government Services Accelerator and participation requirements, visit the Dubai Future Foundation website<\/a>. With agentic AI at its core, the program aims to help Dubai Government entities deliver smarter and more personalised services.<\/p>\n\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"
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