{"id":1729,"date":"2020-03-10T14:09:36","date_gmt":"2020-03-10T10:09:36","guid":{"rendered":"https:\/\/www.techxmedia.com\/?p=1729"},"modified":"2025-04-17T23:57:51","modified_gmt":"2025-04-17T19:57:51","slug":"mulesoft-report-digital-transformation","status":"publish","type":"post","link":"https:\/\/techxmedia.com\/en\/mulesoft-report-digital-transformation\/","title":{"rendered":"Mulesoft benchmark report on digital transformation"},"content":{"rendered":"\n<p>MuleSoft announced the findings of the <a href=\"https:\/\/www.mulesoft.com\/lp\/reports\/connectivity-benchmark\">2020 Connectivity Benchmark Report<\/a> on the state of IT and digital transformation.\n<\/p>\n\n\n\n<p>The global survey of 800 CIOs and IT\ndecision makers (ITDMs) in organizations with at least 1,000 employees revealed\nthat digital transformation has widely become a strategic imperative for\nbusinesses with nearly all respondents (92%) currently undertaking initiatives\nor planning to in the next year. <\/p>\n\n\n\n<p>However, significant integration\nchallenges exist for 85% of organizations \u2013 stalling digital transformation and\nnegatively impacting revenue, speed to market and customer experiences.<\/p>\n\n\n\n<p>Businesses\nare under increasing pressure to digitally transform, and for good reason:\nthree out of four expect a decline in revenue if they fail to do so in the next\nyear. <\/p>\n\n\n\n<p>They\u2019re\nalso struggling to overcome a common obstacle: of the almost 900 different\napplications used by the average enterprise, only 28% of those applications are\nintegrated &#8211; preventing a single view of the customer. As a result more than\nhalf of businesses are unable to provide connected experiences for customers.<\/p>\n\n\n\n<p>\u201cCIOs are\nuniquely positioned to lead their organization\u2019s digital transformation. IT\nleaders across all industries must be focused on creating a new operating model\nthat accelerates the speed of delivery, increases organizational agility and\ndelivers innovation at scale,\u201d said Simon Parmett, CEO, MuleSoft. \u201cWith an\nAPI-led approach, CIOs can change the clock speed of their business and emerge\nas the steward of a composable enterprise to democratize access to existing\nassets and new capabilities.\u201d<\/p>\n\n\n\n<p>The 2020 Connectivity Benchmark Report highlights new opportunities and challenges for businesses as they <a href=\"https:\/\/techxmedia.com\/tag\/digital-transformation\/\">digitally transform<\/a>:<\/p>\n\n\n\n<p><strong>IT must\ninnovate faster, and with fewer resources<\/strong><\/p>\n\n\n\n<p>Traditional\nIT operating models are broken and organizations are being forced to find new\nways of accelerating project delivery and reusing integrations. At least half\nof respondents say their IT budgets will increase by less than 10% this year\ndespite their project workloads skyrocketing by 40% (up from 32% last year).\nYet 82% of businesses are now holding their IT teams accountable for delivering\nconnected customer experiences.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>When IT can\u2019t keep up with business demands, projects slip:<\/strong> More than half (59%) of organizations weren\u2019t able to deliver on all of their projects last year, creating a backlog for 2020.<\/li><li>IT faces the constant balancing act of keeping the lights on and innovating: With current IT operating models, nearly 70% of IT\u2019s time is spent running the business, instead of focusing on innovation and development.<\/li><li><strong>Organizations <\/strong>struggle to maintain the pace of our digital world: Nearly two-thirds (64%) of ITDMs find it difficult to introduce new technologies because of their IT infrastructures.<\/li><li>New technology investments only increase the need for integration: The top four IT investment priorities for 2020 are security (53%), big data and analytics (48%), multi-cloud strategy (41%), and AI\/machine learning (41%) &#8211; all of which will require deep integration with existing systems.&nbsp;<\/li><\/ul>\n\n\n\n<p><strong>Businesses\nare failing to capture the full value of APIs without a company-wide strategy<\/strong><\/p>\n\n\n\n<p>Organizations\nare increasingly leveraging APIs as building blocks to streamline integration\nwhile supporting reuse and self-service across the enterprise. In fact 80% of\nbusinesses currently use public or private APIs. However, very few have\ndeveloped a strategic approach to enable API usage across the business.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Company-wide API strategies are necessary to drive true value and reuse: <\/strong>Only 12% of organizations are mandated by leadership to abide by a company-wide      API integration strategy for all projects. More than half (54%) implement      APIs on a project-by-project basis or use a strategy that\u2019s siloed within certain parts of the business.<\/li><li><strong>Businesses don\u2019t have an easy way to share APIs: <\/strong>Less than half (42%) of internal software assets and components (e.g., code, APIs, best practice templates) are available for developers to reuse. Most organizations (80%) also don\u2019t have a completely effective way to share APIs or integrations.<\/li><li>New business users are emerging, amplifying the need for reuse:      Outside of IT, the top three business roles with integration needs include business analysts (40%), data scientists (38%) and customer support (38%).<\/li><li><strong>Citizen <\/strong>integrators lack critical internal resources: 70% of      ITDMs say they have a good strategy in place to enable non-technical business users to easily integrate apps and data sources with APIs.      Despite this high level of confidence, 67% don\u2019t have a team that\u2019s dedicated to driving the sharing and reuse of APIs.<\/li><\/ul>\n\n\n\n<p><strong>API reuse\nis directly linked to speed of innovation, operational efficiency and\nrevenue&nbsp;<\/strong><\/p>\n\n\n\n<p>More than\nhalf (52%) of organizations say that IT has generated the most business value\nby building reusable integrations that save time and money on future projects.\nDespite this success, only 42% of ITDMs are leveraging APIs to increase the\nefficiency of their application development processes.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Most <\/strong>organizations are making integration harder on themselves by not designing      APIs for reuse: Among organizations that leverage APIs, 52% use them as part of the development process for new projects and 52% use them to build integrations. However,      less than half (46%) say their APIs are reusable, highlighting outsize opportunity for IT to be more effective in the delivery process.&nbsp;<\/li><li>Organizations aren\u2019t activating API ecosystems: Of those leveraging APIs, only 26% of organizations are driving innovation with partner and external developer ecosystems by exposing them to third parties.<\/li><li>When designed with intent, APIs drive business outcomes:      Organizations using APIs benefit from operational improvements such as increased productivity (54%), increased innovation (47%) and greater cross-team agility for self-serve IT (46%).<\/li><li>APIs <strong>are the new revenue stream:<\/strong> On average, nearly a third (31%) of businesses\u2019 revenue is being generated by APIs or by API-related implementations.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The global survey of 800 CIOs and IT decision makers (ITDMs) in organizations with at least 1,000 employees revealed that digital transformation has widely become a strategic imperative for businesses with nearly all respondents (92%) currently undertaking initiatives or planning to in the next year. <\/p>\n","protected":false},"author":8,"featured_media":1731,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[9685],"tags":[816,350,576,551,815],"contributor":[],"class_list":["post-1729","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events-middle-east","tag-benchmark_report","tag-cio","tag-digital_transformation","tag-information_technology","tag-mulesoft"],"featured_image_src":"https:\/\/techxmedia.com\/en\/wp-content\/uploads\/2020\/03\/Simon-Parmett-Salesforce-1a-e1584429668696.jpg","author_info":{"display_name":"News Desk","author_link":"https:\/\/techxmedia.com\/en\/author\/rabab\/"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/posts\/1729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/comments?post=1729"}],"version-history":[{"count":0,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/posts\/1729\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/media\/1731"}],"wp:attachment":[{"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/media?parent=1729"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/categories?post=1729"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/tags?post=1729"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/techxmedia.com\/en\/wp-json\/wp\/v2\/contributor?post=1729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}