{"id":2765,"date":"2020-04-29T15:26:54","date_gmt":"2020-04-29T11:26:54","guid":{"rendered":"https:\/\/techxmedia.com\/?p=2765"},"modified":"2025-04-16T15:43:29","modified_gmt":"2025-04-16T11:43:29","slug":"eight-actions-cios-take-coronavirus-pandemic","status":"publish","type":"post","link":"https:\/\/techxmedia.com\/en\/eight-actions-cios-take-coronavirus-pandemic\/","title":{"rendered":"Eight actions CIOs must take during the coronavirus pandemic"},"content":{"rendered":"\n<p>Many of the financial business implications of <a href=\"https:\/\/techxmedia.com\/tag\/covid_19\/\">COVID-19 <\/a>will be felt in the IT department, according to Gartner, Inc. CIOs should take eight actions to protect or quarantine their IT organisations\u2019\u00a0cash flow during the <a href=\"https:\/\/www.gartner.com\/en\/insights\/coronavirus\">coronavirus pandemic<\/a>.<\/p>\n\n\n\n<p>\u201cSurvival, not growth, will be the priority\nfor executives in 2020. Survival will depend on maintaining cash flows and income\nwhile continuing to be innovative with technology,\u201d said <a href=\"https:\/\/www.gartner.com\/analyst\/28826\">Stewart Buchanan<\/a>, research vice president at Gartner. \u201cOrganisations\nthat fail to act may not survive this disruption or will have their subsequent recovery\ndelayed.\u201d<\/p>\n\n\n\n<p>The eight action items for CIOs to take include:<\/p>\n\n\n\n<p><strong>Place nonessential spend on hold<\/strong><\/p>\n\n\n\n<p>CIOs should immediately establish\nwhat aspects of their <a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/how-to-pick-your-best-cost-initiatives\/\">current spend<\/a> can be deferred, eliminated\nor altered. Attention should be focused on spend that is not yet incurred or committed\nand is nonessential\/discretionary and variable in nature.<\/p>\n\n\n\n<p><strong>Anticipate spend increases <\/strong><\/p>\n\n\n\n<p>Many organisations and industries\nthat are largely office-based use desktops and fixed office networks and\ninfrastructures. To move the office to remote work, spending increases might\ncome in the form of obtaining and funding laptops, monitors and mobile devices,\nincreased software, VPN and hardware costs and consumption-based communications\ncosts \u2013 both voice and data. <\/p>\n\n\n\n<p>\u201c<a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2020-03-10-gartner-says-cios-should-focus-on-three-immediate-actions-to-prepare-for-coronavirus-disruptions\">CIOs must anticipate and plan<\/a> for the increased costs, which in many organisations will be felt in the IT budget. CIOs need to communicate this with business leaders and their CFO to ensure that the costs can be met, as well as the spend can be reduced where possible,\u201d said Mr. Buchanan. \u201cFor example, if offices or work locations are partially or completely vacated, can enterprise-\/office-based utilities, communications\/access, infrastructure and services be suspended or deferred? CIOs should carefully consider their <a href=\"https:\/\/www.gartner.com\/en\/insights\/cost-optimization?utm_source=press-release&amp;utm_medium=promotion&amp;utm_campaign=RM_GB_2020_ITCIO_NPP_PR1_COST-OP-FRAMEWORK&amp;utm_term=hubpage\">cost base<\/a> and cost categories to anticipate both what increases, and what can decrease, with some action.\u201d<\/p>\n\n\n\n<p><strong>Reduce current spend rates<\/strong><\/p>\n\n\n\n<p>CIOs must work with the business\nto reprioritise requirements and <a href=\"https:\/\/www.gartner.com\/en\/newsroom\/press-releases\/2020-04-10-gartner-says-54percent-of-small-org-cfos-plan-to-slow-pay-vendors-to-cope-with-covid19-impacts\">set spending levels<\/a> that they can\nafford. Spend and actions should be classified in three groupings:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Can\/Must:<\/strong> Identify the vendors\/suppliers and payments that can, and therefore must, be ceased, deferred, or delayed. CIOs should be wary for buy now, pay later deals which the organization will not be able to afford in the future.<\/li><li><strong>Could\/Should: <\/strong>Identify the vendors\/suppliers and payments that could be ceased, deferred or delayed and find the specific spend reduction actions and the associated risk mitigation steps that will be required to execute these actions.<\/li><li><strong>Can\u2019t\/Don\u2019t:<\/strong> Identify the payments and vendors that should not be addressed because they are critical to the business. Actively monitor the performance and financial viability of these organizations and consider contingency plans for at-risk vendors. <\/li><\/ul>\n\n\n\n<p><strong>Evaluate all existing investments<\/strong><\/p>\n\n\n\n<p>CIOs should immediately <a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/analysts-answer-how-will-coronavirus-impact-technology-investment-across-verticals\/\">review all projects<\/a> that are already\nin progress. These projects should be separated into two categories \u2013 noncritical\nand critical projects. Noncritical projects should be immediately halted, while\ncritical projects, necessary for immediate cash flow and ongoing survival of\nthe organisation, should be reviewed to determine what aspects can be reduced. &nbsp;<\/p>\n\n\n\n<p><strong>Defer any new spend<\/strong><\/p>\n\n\n\n<p>CIOs should defer or cancel all uncommenced\nspending on projects, staffing, assets or upgrades and release any retained\nthird-party resources, service or infrastructure expenses related to these.<\/p>\n\n\n\n<p><strong>Reevaluate all existing\nspending<\/strong><\/p>\n\n\n\n<p>Beyond tackling the largely\ndiscretionary project portfolio, CIOs should also address the current service\nportfolio to identify opportunities to provide a lower service level. <\/p>\n\n\n\n<p>\u201cCIOs should inspect their organisations\u2019 current consumption levels on all variable operating expenses \u2013 for example, cloud services and voice and data communications,\u201d said Mr. Buchanan. \u201cOn a service-by-service basis, either completely eliminate or take control actions to reduce enterprise-wide consumption levels by restricting or managing supply and renegotiating contract terms as necessary.\u201d<\/p>\n\n\n\n<p><strong>Negotiate consumption down<\/strong><\/p>\n\n\n\n<p>CIOs should work with business leaders to decide on <a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/achieve-infrastructure-resilience-during-the-coronavirus-outbreak\/\">key changes to operations<\/a>. Negotiate with the business to terminate services or applications and encourage business users to use less or work in a different way \u2014 a way that reduces the variable operating costs, and potentially even the fixed costs, of the business.<\/p>\n\n\n\n<p><strong>Explore alternate financing approaches<\/strong><\/p>\n\n\n\n<p>CIOs should\nwork with their CFOs to investigate what government or industry financial\nassistance is available at the federal, state and local level.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CIOs should immediately establish what aspects of their current spend can be deferred, eliminated or altered. Attention should be focused on spend that is not yet incurred or committed and is nonessential\/discretionary and variable in nature.<\/p>\n","protected":false},"author":8,"featured_media":2767,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[9618],"tags":[350,723,724,190,444,894],"contributor":[],"class_list":["post-2765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-editors-pick","tag-cio","tag-coronavirus","tag-covid_19","tag-gartner","tag-investment","tag-pandemic"],"featured_image_src":"https:\/\/techxmedia.com\/en\/wp-content\/uploads\/2020\/04\/Stewart-Buchanan-e1588159472111.jpg","author_info":{"display_name":"Rabab","author_link":"https:\/\/techxmedia.com\/en\/author\/rabab\/"},"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"CIOs should immediately establish what aspects of their current spend can be deferred, eliminated or altered. 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