Medcare Orthopaedics & Spine Hospital embraces digital transformation with InterSystems

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The premium orthopaedic specialist hospital in the UAE, Medcare Orthopaedics & Spine Hospital, has gone live with InterSystems TrakCare unified healthcare information system to digitalize and integrate care delivery and improve the patient experience. The JCI-accredited institution is one of the UAE’s most technologically sophisticated healthcare facilities, dedicated to the comprehensive management of diseases, disorders, and injuries of the musculoskeletal system and spine.

“We are on a mission to deliver the most exceptional patient care and unparalleled clinical services to our patients. Partnering with InterSystems was a strategic decision for us, and we are pleased with the successful Go-live at Medcare Orthopaedics & Spine hospital following the first implementation of TrakCare at Medcare Hospital Sharjah earlier this summer. It will help us further bolster patient care, improve patient safety and reduce the overall waiting time for the patient,” said Dr Shanila Laiju, Group CEO at Medcare Hospitals & Medical Centres.

“We are pleased with the successful Go-live of TrakCare at Medcare Orthopaedics& Spine Hospital and being able to support them with their digitization goals,” said Ali Abi Raad, Country Manager for the Middle East and India at InterSystems.

“Deploying TrakCare at the second Medcare facility will enable the group to comply with the UAE health authorities’ initiatives for Health Information Exchange (HIE), which integrates public and private health systems, so that patient records can be easily shared and accessed by authorized personnel to unify healthcare in the UAE and, achieve the vision of having a national unified medical record for each patient”.

With its unified clinical and revenue cycle management capabilities, TrakCare allows Medcare’s care providers to have a holistic picture of each patient’s clinical, administrative, and financial information at any time, and assists Medcare’s medical staff in making decisions.

The hospital has deployed “TrakCare as a Service,” a cutting-edge cloud-hosted electronic medical record (EMR) service that allows hospitals and clinics to meet clinical and financial goals without incurring significant upfront capital costs.

The Medcare Group, which consists of four hospitals and 18 medical centres, is committed to digital transformation and has implemented TrakCare in all of its locations. Following the recent deployment of TrakCare at Medcare Hospital Sharjah, Medcare Orthopaedics & Spine Hospital is the second facility within the Medcare Group to go live with TrakCare.


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