ServiceNow announced that it has signed an agreement to acquire Mapwize, an indoor-mapping, and wayfinding company based in Lille, France. With Mapwize, ServiceNow will provide indoor mapping capabilities for employees as they reserve seats, conference rooms, workspaces and workplace resources, as well as navigate offices, from their desktop or mobile devices. Mapwize’s capabilities will also aid workplace teams in managing and updating floor maps in response to changing real-estate demands and use trends.
“In the new world of hybrid work, the role of workplace services has never been more critical in creating great employee experiences,” said Blake McConnell, SVP of Employee Workflows at ServiceNow.
“With Mapwize, ServiceNow will power the future of employee experiences by making it easier for people to navigate their work environment and access the workspace information and workplace services they need to remain productive,” added Blake McConnell.
ServiceNow plans to integrate Mapwize’s capabilities into the Now Platform and the Workplace Service Delivery Suite natively to support flexible and agile workplaces.
ServiceNow’s existing Workplace Service Delivery capabilities, such as Workplace Space Mapping, Workplace Reservation Management, Workplace Space Management, Workplace Visitor Management, Case and Knowledge Management, and the Safe Workplace Suite, will be supplemented and enhanced by Mapwize’s mapping solutions, product features, and technical talent.
“ServiceNow is the global leader in driving beautiful employee experiences,” said Médéric Morel, CEO and co-founder of Mapwize.
Further explained, “We are thrilled to join them in their mission to make the world of work, work better for everyone. With ServiceNow, we have the unique opportunity to scale our technology to help global organizations navigate hybrid work environments. Our technology, paired with the Now Platform and Workplace Service Delivery Suite, will remove the stress and time of navigating the workplace, allowing employees to stay agile and efficient in any environment, on any device.”
Mapwize is based in Lille, France, and was created in 2014 by CEO Médéric Morel and CTO Mathieu Gerard. Mapwize is expected to be acquired by ServiceNow in Q3 2021. The deal’s financial specifics were not disclosed.
