As the clock was ticking down this year, every industry and sector was upending digitally. Where 2020 slowed down many businesses, ‘digital transformation’ was accelerating at a breakneck pace.

As the COVID-19 coronavirus continues to spread, the topic is being used in many malicious campaigns — including email spam, business email compromise (BEC), malware, ransomware, and malicious domains. Fraud activity is still on the rise as communities remain in quarantine.

This was the decade that saw former Fortune 500 companies going spectacularly bust because they failed to keep up with the changes created by technology. On the flip side, it also saw basement-born start-ups using technology to completely transform trillion-dollar industries.

The company also expects to keep hiring for new jobs worldwide this year. In addition, ServiceNow expects to continue to protect the jobs and salaries of several hundred support staff and contractors who are not working while ServiceNow’s offices remain closed.

Following our seeds deeply buried in science and technology, we feel that our lives are like this since forever, but actually ‘There is a first time for everything’.