Study reveals observability and AIOps knowledge gap hinders customer experience improvements

ManageEngine, the enterprise IT management division of Zoho Corporation, announced the results of its State of ITOM in 2023 study, which examined the trends observed in IT Operations Management (ITOM).

TechM amplifAI0->∞ to democratize AI for enterprises globally

Tech Mahindra announced the release of TechM amplifAI0->∞ a suite of Artificial Intelligence (AI) offerings and solutions designed to democratize and scale the responsible deployment of AI.

Jawad Toukna joins Dynatrace as Regional Director for Middle East

The Dubai-based executive brings 20 years of IT expertise to the position, where he will focus on driving Dynatrace’s regional development while also creating a scalable, collaborative work environment.

Contextual analytics, cybersecurity mesh, and zero-touch service management to dominate in 2022

As employees continue to access organisational resources from different locations, traditional network-based security is becoming obsolete. The security landscape has evolved in part due to the accelerated shift to the cloud and usage of unvetted personal devices, resulting in many organisations becoming highly susceptible to cyberthreats and insider attacks.In this scenario, a cybersecurity mesh model,will gain more traction.

Juniper Networks expands its AI-driven enterprise portfolio with new features

“Juniper is committed to Experience-First Networking, where our enterprise solutions leverage proactive automation, assured user experiences, agile cloud services, and connected security to deliver the best end-user and operator experiences from client to-cloud,” said Jeff Aaron.