The in-house developed app communicates with a hotel’s property management system (PMS), providing guests with a wide range of services such as uploading travel documents such as vaccination certificates, ordering a car on arrival, room service, and laundry. The hotel app can also send the guest automated electronic updates and alerts, as well as e-registration documents, e-invoices, and e-receipts, all in one convenient location.

Machine Learning (ML) and an artificial intelligence (AI) based analytical platform then process the data, creating timely alarms, analytical reports, and dashboards for day-to-day and predictive maintenance, forecasting, and planning.

The app created connects to the hotel’s property management system (PMS), giving guests access to a variety of services such as uploading travel documents like vaccination certificates, ordering a car upon arrival, room service, and laundry. Hotel app can also provide guests with automated electronic updates and alerts, as well as e-registration paperwork, e-invoices, and e-receipts, all in one place.

The solution, which covers Farnek’s entire transport fleet of more than 300 buses, vans and cars across the UAE, was built by its in-house technology division, which after a lengthy process of research and development, has simply and ingeniously adopted and adapted the latest smart technology to produce a homemade solution.