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Freshworks

Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer

Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer

Freshworks Inc., has officially named Mika Yamamoto as the Chief Customer and Marketing Officer of the company. In this role,…

December 4, 2023

Commercial Bank of Dubai Digitizes Customer Service with Freshworks

Freshworks Inc. has recently announced that the Commercial Bank of Dubai (CBD), a prominent banking establishment in the UAE, has…

August 30, 2023

Freshworks unveils AI-powered customer service suite with Freddy AI Integration

Freshworks Inc. launches AI-driven Customer Service Suite, integrating chatbots, messaging, and ticket management for holistic support.

August 11, 2023

Freshworks boosts business efficiency with new AI enhancements

Freshworks Inc. has announced the introduction of new generative AI enhancements across its product lines, aiming to boost business efficiency.

July 7, 2023

Report: UAE employees demand better IT support despite service levels exceeding global benchmarks

A new report by Freshworks Inc. revealed a surprising juxtaposition for IT teams in the UAE. While on average, IT…

May 12, 2023