In recent years, rapid advances in technology coupled with expanding guest expectations have led to an increase in the number of hotels moving toward converged networks. These networks, which integrate data, video and voice into a single system, have many advantages, including increased visibility, enhanced performance, reduced costs and easier management.

Dubai-based INK Hotel has signed an agreement with HITEK, a subsidiary of the UAE-based smart and green facilities management (FM) group Farnek, to use its ground-breaking hospitality app, Flexi-Guest, to digitalize the hotel’s guest journey from reservation to check-out. The app, developed in-house by HITEK, will communicate with the hotel’s property management system (PMS), allowing guests to access a variety of services such as uploading travel documents.

VMenuApp is a one-stop solution which enhances consumer convenience through Machine Learning, boasting a simple yet aesthetically pleasing user interface. With VMenu, customers view their meals before ordering, study nutritional information, design their own custom-made orders and further have a visualization of the different meals on the menu.