According to the report, the rapid adoption of hybrid IT has increased network complexity for most organizations and created a number of troubling challenges for IT professionals.

With people now so reliant on digital services to go about their everyday lives, consumers have become completely unforgiving when they encounter a digital service that doesn’t meet their expectations. In the same consumer study, 73% of people in the stated that brands have only one shot to impress them and that if their digital service doesn’t perform, they won’t use them again.

“The rapid acceleration in the adoption of new technologies has led the UAE’s strong response to the COVID-19 pandemic,” said Hossam Seif El-Din, General Manager of IBM in the Middle East and Pakistan.

“Understanding exposure across expanding ICS attack surface is the first and most important step in reducing overall risk. We’re thrilled that Forrester has recognized us as a Leader with highest possible scores,” says Nico Popp.

Last year, across the region, digital transformation allowed enterprises of all industries and scales to marshal a defense against the economic backlash brought about by the pandemic.