Intelligent Virtual Assistants (IVAs) and human agents today have access to legacy knowledge management systems that are not linked to enterprise applications, causing them to lose value over time due to data complexity and quality.

The cameras offer maximum flexibility since every image sensor can be configured independently with up to 16 video analytics rules, enabling customers to decide what to focus on per scene.

Reports estimate that the global IVA market reached a value of US$ 2.75 Billion in 2019, showing the increasing interest and value for this artificial intelligence.