“Organizations need instant access to their data at all times, as it informs business decisions and keeps them operational,” said David Raissipour, chief technology & product officer at Mimecast.

SoftwareReviews uses net promoter methodology to evaluate 27 components of the customer relationship for Emotional Footprint Reports. These ratings include specific inquiries about the vendor’s experience, resulting in a strong predictor of overall user opinion.

The robust integration is designed to streamline risk analysis and governance efforts in the current remote working era to enable capture, retention, eDiscovery, and automated risk detection across relevant productivity applications.