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Salesforce Customer 360

Salesforce completes acquisition of Slack

Salesforce completes acquisition of Slack

“We couldn’t be more excited to have Slack as part of the Salesforce family, combining the #1 CRM and the…

July 29, 2021

Salesforce launches AppExchange Chat and Trusted Reviews to help customers on their business needs

“Customer expectations have changed drastically during the pandemic — and AppExchange is innovating to meet these expectations by enabling customers…

July 19, 2021

Salesforce announces Loyalty Management to improve customer loyalty experiences

With Loyalty Management, companies can provide more personalized consumer experiences, evolve their loyalty programs to stay current with customer expectations…

February 11, 2021

Salesforce Digital 360 helps digital leaders transform customer engagement

New product innovations for Digital 360 include Customer 360 Audiences, a customer data platform for marketers to unify, segment and…

September 26, 2020

Salesforce Anywhere enabling the all-digital, work-from-anywhere world

While companies, governments, and organizations are slowly returning to their offices, the COVID-19 pandemic has changed the future of work…

July 1, 2020