e& Enterprise Debuts AI-Powered Utility Co-Pilot on Microsoft Marketplace

e& Enterprise has unveiled the Utility Co-Pilot, an innovative virtual assistant for utility management, now available on the Microsoft Marketplace. This state-of-the-art solution leverages Generative AI (GenAI) and advanced data management techniques to optimize utility operations, offering unprecedented efficiency, transparency, and customer satisfaction.

The e& Enterprise Utility Co-Pilot integrates seamlessly with existing infrastructure, unlocking the potential of underutilized data from Smart Grid implementations. By harnessing AI and data, the Utility Co-Pilot streamlines reporting and provides real-time support to key departments, enhancing overall utility management.

Salvador Anglada, CEO of e& Enterprise, remarked, “By merging our extensive domain expertise with Microsoft’s cutting-edge AI technologies, we are pioneering a new era in smart utility management. This powerful solution enables our clients to maximize their data utilization, leading to more efficient operations, enhanced customer experiences, and sustainable growth. We are paving the way for utilities to embrace the boundless potential of generative AI and redefine the future of their industry.”

The Utility Co-Pilot features advanced operational tools, comprehensive reporting capabilities, and real-time updates. It boosts efficiency and productivity by automating repetitive tasks, integrating systems, and improving communication. Additionally, it provides a personalized user experience, offering usage alerts, energy-saving tips, billing control, and a feedback loop for service enhancements.

Supported by a team of data scientists, engineers, domain experts, and business leaders, e& Enterprise has utilized Microsoft’s OpenAI services and Azure services to create a scalable and reliable GenAI solution for various business use cases. The Utility Co-Pilot empowers business users, field personnel, and operations specialists to perform tasks seamlessly, better serving their customers. End-users benefit from 24/7 availability, outage reporting, and personalized experiences, with usage alerts that keep customers informed about their daily and weekly consumption, enabling them to make data-driven choices and optimize their energy usage.