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Freshworks Inc., a software company that empowers the people who power businesses, announced that BitOasis, a cryptocurrency exchange giant, has implemented Freshworks solutions Freshdesk and Freshchat to help manage a large increase in customer queries due to the demand for information about digital currencies.

Freshworks Inc., has officially named Mika Yamamoto as the Chief […]

Freshworks Inc. has announced the appointment of Johanna Jackman as its new Chief People Officer (CPO)

Freshworks Inc. has recently announced that the Commercial Bank of Dubai (CBD), a prominent banking establishment in the UAE, has successfully integrated Freshdesk™ into its operations to elevate its customer service capabilities.

Freshworks Inc. launches AI-driven Customer Service Suite, integrating chatbots, messaging, and ticket management for holistic support.

Freshworks Inc. has announced the introduction of new generative AI enhancements across its product lines, aiming to boost business efficiency.

Freshworks Inc. announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant, Freddy. 

Freshworks Inc., announced the appointment of Sandie Overtveld as the Senior Vice President for its Asia-Pacific, Japan (APJ) and Middle East and Africa (MEA) markets.

Freshworks Inc, a software company that empowers the people who power businesses, announced that Dennis Woodside will join the Company's executive leadership team as President on September 1, 2022. Woodside will be responsible for leading Freshworks' global business operations and strategy.

Freshworks Inc., a software company that empowers the people who power businesses, hosted the first-ever UAE edition of its flagship customer roadshow, Global Jam, with great success.