September 6, 2022
Dubai-based hotel to digitalise guest journey from pre-arrival to check-out
Dubai-based INK Hotel has signed an agreement with HITEK, a subsidiary of the UAE-based smart and green facilities management (FM) group Farnek, to use its ground-breaking hospitality app, Flexi-Guest, to digitalize the hotel's guest journey from reservation to check-out. The app, developed in-house by HITEK, will communicate with the hotel's property management system (PMS), allowing guests to access a variety of services such as uploading travel documents.
August 8, 2022
Qatar Specialist Programme to upskill global travel trade partners
Qatar Tourism has launched the Qatar Specialist Programme, The advanced program, which employs cutting-edge digital learning methodologies, will replace the current Tawash program and contribute to Qatar's goal of becoming a leader in service excellence. The Qatar Specialist Programme, which is available in 11 languages, provides trade partners with the necessary support, knowledge, and tools to more effectively promote and sell Qatar internationally.
July 26, 2022
Airline and booking services scams intensify during holiday season
Most trips begin with a plane or train ticket, and travel enthusiasts are frequently interested in finding a good deal. Kaspersky experts have discovered a slew of bogus websites claiming to offer users the opportunity to purchase cheap airline tickets. Such websites are typically well-crafted phishing pages that imitate well-known airline services and ticket aggregators.
July 4, 2022
Technology will redefine total guest experiences over the next ten years
Following a transformative few years, which saw the entire industry adopt critical technology solutions in order to survive, hotels and venues have grown increasingly adept at offering seamless digital-first experiences. As they look ahead, however, this reliance on digital technology poses potential challenges to an industry that is built on human-to-human experiences.
June 13, 2022
Deliverect, Qoot join forces to empower restaurants in KSA
Deliverect has expanded its Marketplace (previously known as App Store) to include virtual brands, one of its most significant and recent technological advancements that will significantly enable restaurants and even dark kitchens. Deliverect Marketplace's new virtual brands division seamlessly connects restaurants and dark kitchens to digital-only providers, opening the door to more opportunities for their own businesses.
May 6, 2022
Musafir.com to showcase its AI-enabled travel platform at ATM
Musafir.com, a Middle Eastern e-travel company, announced its participation in the 28th Arabian Travel Market exhibition.This ATM 2022, the travel company will demonstrate its AI-enabled travel platform for travel agencies to integrate a white-label turnkey solution to distribute hotel, rental, flights, transfers, visa, and vacation packages for both corporate and leisure travelers - providing a proper representation of Musafir's platform.
May 5, 2022
Arabian Travel Market to open next week
Tourism professionals from all over the world will return to Dubai next week when the Arabian Travel Market, the Middle East's leading event for the travel industry, returns to the Dubai World Trade Centre on Monday, May 9.During the four-day tourism showcase, which concludes on Thursday, May 12, more than 20,000 visitors and over 1,500 exhibiting companies will be present.
April 19, 2022
Hotel management company ‘Trendz’ to be launched by Farnek at ATM
The in-house developed app communicates with a hotel's property management system (PMS), providing guests with a wide range of services such as uploading travel documents such as vaccination certificates, ordering a car on arrival, room service, and laundry. The hotel app can also send the guest automated electronic updates and alerts, as well as e-registration documents, e-invoices, and e-receipts, all in one convenient location.
April 13, 2022
Why hospitality must accelerate digital transformation to secure long-term recovery
Gargantuan advancements have been made over the last couple of years to tackle the pandemic. But COVID-19 is still casting a long shadow of uncertainty across the globe. Businesses in almost every sector have had to quickly adapt to a digital-first world and, as economies start to fully reopen, many are finding that the challenges faced so far were just the tip of the iceberg.
March 15, 2022
Simplifying payments for F&B and hospitality industries
The partnership reaffirms Mashreq's commitment to supporting the UAE's expanding FinTech sector, partnering with innovators and entrepreneurs to improve the entire customer experience at every touchpoint. Touché, a certified Oracle solution headquartered in Singapore with offices in Barcelona, Tokyo, and Dubai, offers four modules for full-service and quick-service businesses: Order@Table, Pay@Table, Benefit@Table, RoomChange@Table and Order&Pay.