Omnix launches innovative CoE to help customers accelerate digital transformation

Omnix, a pioneer in end-to-end digital solutions and services, announced the launch of its cutting-edge Center of Excellence (XOC), an innovative managed service offering designed to assist businesses on their digital journeys.

Omnix’s XOC combines a Security Operations Center (SOC), Network Operations Center (NOC), and Operations Control Center (OCC) with managed services to help organizations accelerate their digital transformation initiatives and overcome challenges related to security threats, network issues and performance, and operations-related tasks.

The XOC, which is equipped with skilled resources and tools, will enable customers to identify cyber threats and analyze network performance, allowing organizations across industries to stay focused on turning their dreams into reality. It is designed to provide a centralized and coherent view of the users’ network, security, and operations challenges. 

“At Omnix we understand our customer needs and are committed to provide both strategic and tactical offerings, especially at a time when they are looking to strengthen their digital transformation journey. The newly launched XOC builds on Omnix’s strength as an industry leading solution provider, and we are committed to providing an environment powered by best-in-class tools and highly qualified resources. Our XOC is the ideal solution for businesses who want to reap the benefits of technology, while remaining focused on their business objectives,” said Walid Gomaa, CEO of Omnix International.

While embracing digital transformation can provide numerous benefits, including improved business performance, the downside is that these businesses are increasingly being targeted by cybercriminals all over the world. According to a Ponemon Institute report, data breaches cost the Middle East an average of $6.53 million per enterprise organization, which is significantly higher than the global average loss of $3.86 million. According to data from Saudi Arabia and the United Arab Emirates, the reported financial impact of data breaches has increased by 9.4% in recent years.

Similarly, IT outages and slow network performance can have a direct impact on a company’s bottom line and day-to-day operations. According to Gartner, the average cost of IT downtime is $5,600 per minute, or more than $330,000 per hour.

Explaining the managed services’ capabilities, Walid added, “With Omnix XOC offerings, and based on customers’ authorization, potential security, network and operations threats/risks will be intercepted, logs will be analyzed and correlated which will give customers holistic view of the incidents. When authorized, Omnix’s team can take immediate actions and correct the problems without needing any user intervention, ensuring that the business environment is protected.”

Omnix can assist businesses with event classification, alert prioritization and investigation, incident containment and recovery, remediation and mitigation, and attack assessment and audits via the Security Operations Center (SOC).

Furthermore, the NOC assists businesses with network performance monitoring, network event management and traffic analysis, network configuration and change management, network maintenance, and incident reporting.

The Operations Control Center (OCC) provides proactive, predictive remote support for physical security systems (system coverage: CCTV, ACS intercom, PMS, PGS), hassle-free remote monitoring and support for audio and visual equipment, and is located to monitor and stream any source of information to any screen for industrial automation systems such as SCADA.