Fintech brings healthcare providers tools for optimum financial health

Technology has become the backbone of most industries in today’s digital world. From medical treatments to revenue management, healthcare is heavily reliant on technology. SANTECHTURE focuses on adding value to Middle Eastern healthcare providers’ revenue and claims processes through automation and artificial intelligence-driven healthcare fintech solutions.

SANTECHTURE’s product portfolio reduces universal pain points such as manual administration, erroneous documentation, poor financial tracking, and costly in-house billing processes, similar to how an app may help with operational efficiency and assistance.

Four evolved and established software packages excel independently to meet bespoke requirements regardless of scale and complexities, but they also work together to boost efficiency by automating processes and eliminating human error. Validation of AI and ongoing process improvements are also taken into account.

“As the average healthcare claims rejection rate is 13% across the UAE and KSA, it’s operationally essential for provider administrators to navigate and implement solutions that aid in rate decline. Our products automate RCM workflow and claim validation, simplify medical coding, and provide end-to-end practice management. As a firm, we understand this essential business function and work with clients to implement our products in a bespoke manner to meet individual needs,’ said Anas Batikhi, Founder and CEO, SANTECHTURE.

SANTECHTURE’s key product offering includes: the ability to integrate with each other, compliance with Health Information Systems (HIS) and the Saudi Billing System (SYS), and uphold Software as a Service (SaaS) compatible processes.

• ROBIN: A complete RCM workflow system – Prevents revenue leakage by reducing errors and automating processes in the following areas: Patient Eligibility, Policy Benefits Check, Pre-Authorisation, Patient Share Payments, Final Invoice Creation, E-claims Submission, Denial Management, among other key internal functions.
• THYNK: AI-Based Rule Engine for Claims Validation & Billing – Covers over 4 million medical and insurance rules.
• CODEMINE: Advanced Computer-Assisted Medical Coding – Digital content to replace books; First SaaS compliant program in the region.
• QUBE:  SaaS Electronic Medical Records (EMR) with the power of ROBIN, THYNK, and CODEMINE

“Using RCM intelligent automation products enables healthcare providers to earn an additional 6% in revenue with their support. This is due to meticulously coding medical diagnoses, editing, and scrubbing claims, and performing required medical and eligibility checks that may be missed by the human interface. This alone makes the decision to transition to such platforms an easy choice.  Further, ease of use, customisation features, and holistic systematic approach will aid in product attractiveness across the region and in KSA in particular due to its current aggressive growth period.’ added Batikhi.