GDRFA and Dubai Airports Partner to Boost Services with Tech

The General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai has signed a strategic cooperation agreement with Dubai Airports to enhance passenger services and establish Dubai Airports as a global leader in premium airport services.

 Signing Ceremony Highlights

The signing ceremony featured prominent attendees, including HE Lieutenant General Mohammed Ahmed Al Marri, Director General of GDRFA, and Paul Griffiths, Chief Executive Officer of Dubai Airports.

HE Lieutenant General Mohammed Ahmed Al Marri emphasized the agreement’s role in supporting GDRFA’s strategy to collaborate with key partners, ensuring integrated and effective services for passengers at Dubai Airports. He stated, “The agreement will significantly support GDRFA’s strategy designed to enhance cooperation with key partners and ensure the provision of integrated and effective services to passengers at Dubai Airports.”

Al Marri highlighted GDRFA’s commitment to offering top-notch services through the adoption of the latest technologies and best international practices. He noted that this partnership is a crucial step towards making Dubai Airports among the best in the world by enhancing the travel experience and providing a safe and seamless environment for all travelers.

 Advancing Dubai’s Position as a Leading Aviation Hub

Paul Griffiths, CEO of Dubai Airports, remarked, “This agreement marks another significant step in our ongoing efforts to solidify Dubai’s position as a world-leading aviation hub. Our partnership with GDRFA is essential for providing a seamless and efficient journey for all travelers at our airports. The agreement allows us to harness cutting-edge technology to streamline processes and further enhance operational efficiency, aligning perfectly with Dubai’s strategic aspirations for its aviation and tourism industries.”

 Innovative Passenger Services

The partnership will enable the integration of registration inquiries for smart gates directly on the Dubai Airports website. This new service will allow passengers to check their registration status for the smart portals, facilitating smoother and faster processing at the passport hall.

Additionally, the agreement will foster enhanced cooperation through an electronic link between security systems, thereby improving the efficiency and safety of airport security operations.

GDRFA Dubai reaffirmed its commitment to providing smart and innovative services, such as smart gates, that facilitate the passage of travelers and save time and effort.

The cooperation agreement between GDRFA Dubai and Dubai Airports is set to revolutionize passenger services, ensuring Dubai Airports’ position as a top-tier international hub by leveraging advanced technology and efficient processes to enhance the overall travel experience.