February 5, 2020
Avaya and Afiniti expand partnership
Avaya AI Routing with Afiniti AiRo identifies subtle and valuable patterns in human interactions, which facilitates better pairings between a customer and the optimal agent to drive better outcomes from resulting conversations. The product represents a significant step-change in the availability of AI-driven behavioural pairing technology for organizations of any size, rather than solely large enterprises, expanding the total addressable market by millions of agents.
January 27, 2020
GE Healthcare unveils new imaging tech
For healthcare executives, the new offerings help save costs, improve technology utilization, and increase patient volumes. Clinicians also will benefit from intuitive workflows, improved diagnostic confidence and less rework, allowing them to devote more time for patients.
January 16, 2020
Aruba advances digital retail experiences with SD-Branch Innovations
“Aruba pioneered the SD-Branch solution, creating a new category beyond pure-play SD-WAN offerings that give retail IT the ability to face the higher-level challenges of remote branch connectivity, such as reducing device footprint, unified management across WAN and LAN, and security,” said Kishore Seshadri, vice president and general manager of SD-WAN Solutions at Aruba.
January 1, 2020
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January 1, 2020
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