Find

This new offering delivers a real-time, unified 360-degree view of all customer interactions helping free up agents so they can be more responsive, empathetic and engaging, to better serve customers.

The live video production needs to adapt to newer technologies today, especially at the Covid-19 situation, to create more sense of reality at event venues where multiple projectors and LED Video Walls are used to display multi-screen images in the UAE.

The UAE AI spending leads the region and accounts for about one-fifth of the total in the Middle East and Africa, which is set to reach USD 374 million in 2020.

Oracle has announced the availability of the first of two […]

The Nokia 8.3 5G will always be ready for what’s next, covering the highest number of 5G New Radio bands yet, ready for both standalone and non-standalone 5G network deployment combinations that operators around the globe are rolling out.

Palo Alto Networks has added machine learning (ML) and analytics features to CloudGenix SD-WAN to simplify network operations and improve capacity planning. For instance, the system automatically identifies common root cause events when there are multiple event alarms.

In order to evolve, organisations need to be able to process and store data securely, they need to analyse and derive insights from it, and they need to drive business outcomes from those insights.

The COVID-19 pandemic was the genesis of this new opportunity as the disease continues to impact businesses and economies worldwide. The net result is that 2020 has become the year of the teleworker. The use of online services from home and other remote locations became more critical than ever. Students are online.

By Mark Cattini, Senior Vice President – Field Service Management, […]

Fully backwards compatible with current fire alarm system components, the new Avenar panel 2000 and 8000 series presents significant improvements in terms of scalability, integration, and processing power.