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The survey focused on five facets of ITSM – impact of employees working remote, financial and asset management implications, security and governance issues, third-party services and technology assistance, and business continuity success levels.

In the Middle East and Africa, AI is slighted to grow by 83% from USD 290 million in 2019 to USD 530 million by 2022, according to the International Data Corporation.

With its design strategy based on continual product development and consultation with these gaming devotees, AOC is now the world leader in gaming monitors, according to figures from market analysis firm International Data Corporation (IDC).

UAE-based Pure Health – has signed an agreement with BIOS Middle East for Infrastructure as a Service (IaaS), which features hosting for Pure Health’s core Laboratory Information System (LIS) on CloudHPT. CloudHPT, is a fully owned and managed cloud delivered by BIOS.

RAKWA is the public utility charged with collecting and treating 12 million cubic metres of waste water generated each year in Ras Al Khaimah, one of the seven emirates of the UAE. RAKWA manages the operation and maintenance activities of four sewage treatment plants

Using the foundation of Aruba ESP, a combination of Aruba wired, wireless and security solutions, Nobu Hotels is enabling highly secure and reliable Wi-Fi, as well as a range of IoT applications, that help provide a superior experience for its guests.

IFS has also welcomed a large number of new customers to its service management fold, including Saudi Telecom Company, energy and communications technology solutions provider SPIE France, and US oil and gas producer Endeavor Energy Resources.

Keysight's solutions optimize networks and bring electronic products to market faster and at a lower cost with offerings from design simulation, to prototype validation, to manufacturing test, to optimization in networks and cloud environments.

VMware Cloud on AWS is a jointly engineered service that brings VMware Cloud Foundation to Amazon Web Services (AWS), with optimized access to AWS services.

New features, such as Chatbot integrations, further automate and enhance the customer support experience, while freeing up agents to work on more complex tasks.