Find

From the channels they use to serve customers, to the spaces employees work from, to the skill sets agents require, there’s not much that hasn’t changed for customer service organizations. Here are some key takeaways.

INNOVATION Ilara Health raises $3.75m Series A led by TLcom […]

Meeting smart city and sustainability goals continues to be key as building operators in the Middle East continue to work towards meeting the objectives set by the region’s visionary leadership

IT teams will take the next step on this transformational journey to the Intelligent Edge and begin to create the requisite infrastructures. As they do so, it won’t just be about connecting constituents to the cloud, but how users and IoT devices are connected, including how using data generated at the edge can power new experiences and business outcomes.

Coupled with Juniper’s existing domain orchestration portfolio (NorthStar in the transport domain and Contrail in the data center domain), the innovations resulting from this agreement will further extend Juniper’s network slicing capabilities across the radio, transport and telco cloud domains. It paves the way for Juniper to ultimately offer a truly cloud-native, scalable platform.

The event welcomed 78 students who have joined the University from 29 countries. MBZUAI’s first students were selected from thousands of applications received by the University from nearly 100 countries. The first cohort includes 13 PhD students and 65 MSc students, who have enrolled in MBZUAI’s Machine Learning and Computer Vision programs.

As part of Dubai’s commitment to be the region’s most sustainable financial city and to develop human capital skills needed, DIFC Academy has partnered with Candriam Academy to offer the free-to-access accredited training platform for sustainable and responsible investing. The partnership between the DIFC and Candriam is in line with the UAE Vision 2021.

LG has already garnered a strong reputation among gamers for its impressive line of UltraGear gaming monitors. The partnership with Gen.G allows LG to demonstrate its support for the gaming community, especially among Millennials and Generation Z.

Alibaba’s DAMO Academy, the global research initiative by Alibaba Group, provides its forecast of the top 10 leading trends that will shape the tech industry in the year ahead.

With the addition of Volterra’s technology platform, F5 is creating an edge platform built for enterprises and service providers that will be security-first and app-driven with unlimited scale.