Qualys Customers Achieve 403% ROI in 3 Years: IDC Study

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Qualys, Inc. has unveiled the results of a study commissioned by IDC, shedding light on the substantial business value perceived by Qualys customers. The IDC White Paper, “The Business Value of Qualys,” has revealed that Qualys customers experience an annual benefit of $102,000 per 1,000 internal users, with an impressive three-year return on investment (ROI) of 403% and a rapid payback period of just five months.

Thomas Nuth, Vice President of Product Marketing at Qualys, emphasized the significance of articulating the value of cybersecurity to the C-suite, stating, “With cyber threats, the entire business is at stake, and the stakeholders fret about whether their organization’s defenses can manage the risk.” He highlighted the importance of using business-friendly language to resonate with key decision-makers, including CFOs, CISOs, and CIOs, and noted that this IDC study was commissioned with that purpose in mind.

The IDC study unveiled six key metrics that illustrate the business value of the Qualys Enterprise TruRisk Platform to security leaders:

1. ROI: Qualys users achieve a remarkable ROI of 403%. This return on investment results from the reduced total cost of investment (TCO) by eliminating point solutions integrated with the Qualys Enterprise TruRisk Platform and from the streamlining of workflows and automation enabled by the platform.

2. Payback: The Qualys Enterprise TruRisk Platform boasts an accelerated payback period of just five months, achieved through platform adoption by multiple teams and streamlined workflows across IT, security, and compliance departments.

3. Total Value: IDC reports that Qualys customers are realizing a total value of $5.1 million per year, combining ROI with related qualitative benefits. This value grows over time as additional integrated solutions are added to the platform.

4. Staff Time Efficiency: Operationalizing SecOps with the Qualys Enterprise TruRisk Platform enables 24% increased efficiency for security teams. Mean time to repair (MTTR) improves up to 50% with bidirectional integrations of ITSM and CMDB tools, and the mean time to discover (MTTD) is six times faster than competitors, with a two-second visibility across hybrid infrastructures.

5. Risk Reduction: Qualys customers experience 65% fewer unplanned application outages, a 66% improvement in quicker outage resolution, and a 24% reduction in non-compliance fines. Proactive security measures, powered by threat intelligence sources and Qualys Threat Research, play a crucial role in avoiding unplanned outages, while faster outage resolution is achieved through bi-directional data flows between tools and an 89% improvement in patching. Enhanced compliance is accomplished through MITRE ATT&CK guidance coverage, support for 850 policies, 20,000 controls, and 100 regulations.

6. Security Staff Key Performance Indicators: The Qualys Enterprise TruRisk Platform elevates three key performance indicators for security staff. Staff become 56% more effective in proactively detecting threats, 40% more efficient in responding to potential threats, and 37% more efficient in patching, including expedited remediation of vulnerabilities in custom first-party software. These improvements are attributed to the platform’s extensive CVE database and automated workflow logic.


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