RouteQ launches operations in the Middle East

RouteQ, a subsidiary of Yandex and a provider of cloud-based delivery management software, has launched its operations in the Middle East, according to a company press release.

With this announcement, the company aims to plug critical gaps in service delivery fleet operations for today’s retail, e-commerce, delivery providers, and fast-moving consumer goods businesses by providing comprehensive route planning and delivery tracking capabilities.

E-commerce volume is predicted to stay high in the aftermath of the pandemic for some time. According to some estimates, the UAE’s e-commerce business will reach $8 billion by 2025. 

According to the statement, RouteQ believes that in the future years, digital transformation will play a crucial role in deciding the structure of the region’s logistics sector.

“The number-one challenge facing B2C or B2B organizations in the region, when it comes to moving goods and services from point A to point B, is the vague or incomplete destination address,” said Vladimir Nesterov, general manager for RouteQ in the Middle East. 

“There is great potential for the delivery sector to grow in this region. The demand and infrastructure are there. We look forward to helping many companies leverage our software to solve key last-mile delivery challenges whether they’re a hungry startup or a household name. We’re sure we can help them significantly drive down operational costs, but more importantly, deliver exceptional customer experiences and foster brand loyalty,” Nesterov added.

RouteQ recently expanded its footprint in the Middle East by opening an office in Dubai to assist regional businesses with their delivery difficulties. Using its extensive experience with globally famous companies such as X5 Group, Unilever, Coca-Cola HBC, Carlsberg Group, and Russian Post, the business has already begun piloting projects for customers in the region’s retail, e-commerce, and courier sectors. Nesterov intends to increase the company’s regional sales and marketing team, as well as its implementation and support divisions, in the following year.