COVID-19 has no doubt altered the working landscape which had meant business leaders had to rethink their remote working strategies. During this period, the cloud has allowed for data to be shared across organisations securely.

New Snapchat lenses make it even easier to donate to COVID-19 response efforts

AI, developed and applied correctly, can be a great equalizer. Easy-to-use and easy-to-understand voice-enabled platforms are helping to ease daily interactions with technology for older people and for those who are not tech-savvy, or literate.

Around 80% of service decision makers say mobile workers increase revenue streams or create all new ones. Field service is a key part of the entire service lifecycle, and the mobile workers who carry it out are the face of the brand.