The study, Bridging the Disability Gap: An Opportunity to Make a Positive Impact, reveals that for people with disabilities, digital inclusion is the path to financial inclusion. Governments’ adoption and prioritization of policies to improve service accessibility paves the way for public and private sector financial institutions, mobile network operators (MNO), fintech providers, and other organizations to develop and implement solutions.

In an age where digital citizenry has reached its highest levels in the UAE, loyalty programmes are an effective way of engaging and connecting with your customer. Enhanced loyalty programmes are effective tools to ensure customers’ expectations are met at all levels, which is key to retaining loyalty and for sustainable growth. FAB Rewards has witnessed high levels of engagement.

Various opportunities, problems, and issues related to banking trends have been observed by the organisation. A transition to digital and quick payments is one of them. The Middle East digital payments market is expected to develop at a CAGR of 6.5 percent from 2020 to 2025, owing to a sharp increase in e-commerce sales, widespread internet access, and high smartphone adoption.

As Middle East’s payments industry continues to evolve, PayerMax is designed to offer enhanced speed, flexibility and convenience. It is important to remember to cover payment methods that ensure maximum financial inclusivity.

First Abu Dhabi Bank (FAB) has announced a partnership with IBM Consulting to aid the bank’s ongoing digital transformation journey. IBM Consulting will work with FAB to improve its digital platforms in a hybrid cloud environment in order to provide customers with a more seamless digital experience.IBM’s team of experts will collaborate with FAB to modernize existing applications and improve FAB’s customers’ digital footprint.