dunnhumby Shop, a web-based solution, will enable Majid Al Futtaim to gain a deeper understanding of its customers and translate these insights into action, making store-level decisions based on shoppers’ needs. Shop provides key category insights that enable retail teams to monitor and act on performance trends with speed and precision.

The partnership will provide customers at Carrefour, Crate & Barrel and Maison du Monde with the option to access licensed, reliable, and skilled professionals to complete after sale services.

For participating Carrefour stores within Majid Al Futtaim’s own shopping malls, a unique collaboration adds further convenience by enabling customers to opt for parking pick up where a customer service agent will promptly deliver items straight to the shopper’s vehicle.