90 AI Apps Built Daily in 2023, Chatbots Dominate

Snowflake’s latest report reveals a surge in the creation of […]

Freshworks enhances customer support, sales, and marketing with AI for better efficiency and quality

Freshworks Inc. announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant, Freddy. 

The battle for AI dominance: ChatGPT, Bard, and Ernie face off

These AI language models are not only providing a new level of convenience but are also challenging the way we think about the capabilities of technology.

BitOasis manages increased customer service volume with Freshworks

Freshworks Inc., a software company that empowers the people who power businesses, announced that BitOasis, a cryptocurrency exchange giant, has implemented Freshworks solutions Freshdesk and Freshchat to help manage a large increase in customer queries due to the demand for information about digital currencies.

Tech making financial services more accessible for people with disabilities

The study, Bridging the Disability Gap: An Opportunity to Make a Positive Impact, reveals that for people with disabilities, digital inclusion is the path to financial inclusion. Governments’ adoption and prioritization of policies to improve service accessibility paves the way for public and private sector financial institutions, mobile network operators (MNO), fintech providers, and other organizations to develop and implement solutions.