Ericsson’s long-term relationship with Omantel includes the launch of the SOC. Ericsson’s Managed Services Transformation Program includes the latest progress with Omantel. With a detailed step-by-step strategy starting with target setting, platform deployment, use case development, implementation, and validation/revalidation procedure, the SOC has been intended to produce enhanced Network Service Quality Key Performance Indicators (S-KPIs) results.

With the partnership, Google Cloud and Ericsson are also piloting enterprise applications at edge on a live network with TIM. The project, which will automate the functions of TIM’s core 5G network and cloud-based applications.

It found that, nearly all (99%) of service providers surveyed had experienced an increase in demand as a result of COVID-19. 67% of service providers surveyed believe their customers will continue to operate with employees working from home to some extent post-pandemic. As a result, they anticipate permanent changes to customer demand and use patterns.