“The potential for AI to improve business efficiency and the customer experience was firmly on show through 2020, with AI handling everything from increased customer service volumes to oversight of self-service processes,” said Rajesh Ganesan.

Rinklin brings nearly 30 years’ experience in building and scaling world-class teams for fast-growing organizations. He joins from VMware’s security division, Carbon Black, where he served as the global marketing leader.

Hany Mosbeh, Vice President of Sales Middle East & Africa, JAGGAER, said: “The healthcare sector is increasingly adopting disruptive technologies into the IoMT ecosystem including artificial intelligence (AI), augmented and virtual reality (AR/VR), and robotic process automation (RPA). From a procurement perspective, these technologies are also being utilised in our systems, having far-reaching benefits for the healthcare industry.”

“We’re staying true to our 3M vision to improve every life, as we take steps to prepare for and help protect against future pandemics,” said Denise Rutherford, senior vice president and chief corporate affairs officer, 3M.

The GSMA recognized Huawei’s innovations in various sectors,including 5G, rural broadband, Covid-19 response, environment conservation and grid management. Huawei’s BladeAAU series took home the ‘Best Mobile Network Infrastructure’ award with latest industry recognition award.