Ingram Micro Inc., a renowned global company in technology and […]

External factors such as Covid 19 and geopolitical tensions have serious repercussions for the way we do business. It’s clear that companies that had moved to the cloud before the pandemic had an advantage over those who had not. Having systems like email, ERP, and customer relationship management (CRM) in the cloud allows employees to work from anywhere with internet access.

Freshworks Inc., a software company that empowers the people who power businesses, announced that Freshworks CRM for e-commerce is now available on the Shopify App Store. The solution integrates with Shopify directly to provide its millions of merchants with a unified CRM that enables live conversational support, marketing, and sales wherever and whenever consumers want to buy online.

Redington is a respected player in the Middle East, and the partnership provides us with a substantial opportunity to reach prospects, customers, and opportunities through an established channel.

“You can only improve what you can measure. Leaders need a command center to navigate the fully connected world. ServiceNow’s platform provides a single pane of glass to enable next-generation business models,” said Bill McDermott.