Adopt Smart Technology to Leverage Your Customer Care Support

Market administrators need to see the importance of giving special attention to the digital consumer experience when it comes to achieving their revenue targets and brand equity, which will significantly reduce costs and create more satisfied customers.

The New Face of IT Channel – Changing Business Models

Across the entire channel, from alliance partners to distributors and systems integrators, we’re seeing partners start to ready themselves, and their business models, for a new technological landscape and how to keep their offerings relevant within it.

Demand for AI talent more from NON-IT departments: Gartner

Gartner Talent Neuron data shows that although the IT department’s need for AI talent has tripled between 2015 and 2019, the number of AI jobs posted by IT is still less than half of that stemming from other business units