Harini Gokul appointed as Chief Customer Officer at Entrust

Entrust, a global company in trusted payments, identities, and digital infrastructure announced that it has named Harini Gokul as its Chief Customer Officer, reporting directly to the CEO.

How Middle East gaming companies can retain their customers

A term used not only by gaming enthusiasts but also by gaming companies that are all smiles as they grow amid a welcome gaming storm. The gaming market in the Middle East is growing and is projected to increase to more than $5 billion by 2025, according to a RedSeer report.

‘It is imperative to understand your customers today’

Customers’ relationships with businesses are becoming increasingly impacted by questions of trust, values, and integrity as they navigate a rapidly changing world. In times of change, 89% of UAE respondents believe trust becomes more important.

FAB continues to reward customers for digital interactions

In an age where digital citizenry has reached its highest levels in the UAE, loyalty programmes are an effective way of engaging and connecting with your customer. Enhanced loyalty programmes are effective tools to ensure customers’ expectations are met at all levels, which is key to retaining loyalty and for sustainable growth. FAB Rewards has witnessed high levels of engagement.

Galaxkey brings specialist onboard for Middle East

Kabi has over 18 years of industry experience and has held successful roles in technical support and training. Kabi spent 13 years as a cloud delivery architect with IBM in India before joining Galaxkey.