Employee experience compliments customer experience, says Yegertek

A global Gartner HR survey, released when the pandemic began, found that 88% of organizations had supported ‘work-from-home’ policies, which empowered employee productivity, while prioritizing their health and safety.

Productivity, Employee Experience, and Serendipity: 2021 Future of Work Predictions

For employees this really is a seismic change and a real opportunity, offering greater work flexibility and encouraging a greater degree of trust between them and their employer. Are they hitting their KPIs and being responsive to clients and co-workers? If the answer is yes, it doesn’t matter how they’re structuring their day.