Workplace technology frustrates nine out of ten employees in MEA

According to the report, nearly half (47%) of employees in the Middle East and Africa (MEA) report that workplace technology issues have increased their stress levels, negatively impacting their mental health.

Freshworks hosts first-ever UAE edition of its flagship customer event

Freshworks Inc., a software company that empowers the people who power businesses, hosted the first-ever UAE edition of its flagship customer roadshow, Global Jam, with great success.

IT issues resolved 23% faster by companies in 2021

Freshworks Inc., a software company that empowers the people who power businesses, has released the results of its second annual Freshservice Service Management Benchmark Report.

Freshworks CRM for e-commerce now available on the Shopify App Store

Freshworks Inc., a software company that empowers the people who power businesses, announced that Freshworks CRM for e-commerce is now available on the Shopify App Store. The solution integrates with Shopify directly to provide its millions of merchants with a unified CRM that enables live conversational support, marketing, and sales wherever and whenever consumers want to buy online.

Partner program enhanced, Freshworks names new VP

Freshworks Inc., a software company that empowers the people who power businesses, has announced the launch of an enhanced partner program as well as the appointment of Hervé Danzelaud as vice president of Global Channel and Alliances.