Freshservice ESM capabilities help enhance predictability of service delivery across business departments. “Reference customers found quick acceleration from trialing the tool to leveraging it for all its features, with little outside assistance,” states Forrester report.

“The release of IFS assyst 11.4 is the result of an incredible amount of hard work and investment from the IFS team over a short space of time,” said Martin Schirmer, President, IFS assyst.

“Our strong third-quarter results reflect the continued adoption of our modern and easy-to-use products by companies of all sizes. We grew 46% YoY, and healthy expansion activity from our customer base,” said Girish Mathrubootham.

ManageEngine will demonstrate its comprehensive suite of IT management and security tools that enable organizations to provide an excellent and safe remote work experience, in keeping with Cairo ICT’s theme this year, “The Digital Challenge.”

IFS, announces it has signed a definitive agreement to purchase Axios Systems PLC, a global provider of cloud-based Enterprise Service Management (ESM) software.