Using logistics automation to balance cost and customer experience

A survey conducted by Oracle revealed that 49% of customers in UAE select brands based on the delivery ETAs (estimated time of arrival) they promise. The same survey highlighted that 48% of consumers say a delayed delivery would ruin their day.

Amazon’s largest delivery station opens in Abu Dhabi

Amazon’s continued investment in the UAE prioritizes the safety and well-being of its employees, customers, and partners. The company has invested more than USD 15 billion in COVID-19-related measures worldwide, including the implementation of more than 150 significant process enhancements ranging from deep cleaning of facilities to processes that enable effective social distancing, among other things.

re.life wins three prestigious awards

Founded as a next-generation digital ecosystem, re.life develops smart platforms that aim to simplify B2B and B2C transactions as well as provide individual users better access to services. re.life market is the company’s second platform, which has set a new benchmark for the recyclables trading industry. As a virtual marketplace for recyclables trading, the platform eliminates the middleman.

Limitless 2022: Industry-shaping trends in logistics, eCommerce revealed

Inaccurate address is a critical challenge in the Middle East that advanced technologies can help address. A report highlights that last-mile delivery failure rates range from 15% in the UAE to 40 per cent in Saudi Arabia leading to poor customer satisfaction and lost revenue. This means that more than USD 7.42 billion in e-commerce revenue in the Middle East could be affected by inaccurate addresses.

Alpha Pharma goes digital with SAP

Commenting on the partnership, Murad Al-Saggaf, General Manager, Alpha Pharma said: “Just as technology plays a significant role in our nation’s Vision 2030, Alpha Pharma recognizes the cost efficiencies and organizational agility that can be achieved through digital transformation. SAP’s demonstrated expertise and knowledge of Saudi Arabia make them an ideal partner for Alpha Pharma on this organization-wide journey.”