While digital channels have simplified engagements for customers and employees, they have saddled IT teams with new levels of complexity. Despite their best efforts, IT teams find they have an insufficient understanding of how the network and applications are performing.

The Smart Africa Secretariat and Ericsson have formed a partnership to support the mission of the Smart Africa Digital Academy (SADA), which is to promote digital transformation across Africa through education and capacity development. By utilizing the Ericsson Educate program

Riverbed announced Alluvio IQ, a new cloud-native, SaaS-delivered Unified Observability service that provides IT with actionable insights and intelligent automation to fix problems faster and improve digital service quality. Alluvio IQ uses full-fidelity network performance and end-user experience data across every transaction in the digital enterprise and applies AI and machine learning to contextually correlate data streams and alerts to identify the most business-impacting events

Getting in front of a threat by adopting a prevention-first strategy for early detection will allow organizations to stop disruptive attacks before they can cause damage. Preventing attacks from being successful is not just possible, it is much more cost-effective than remediation after the fact — you just need the right tools. To stay ahead of today’s advanced threats, organizations are adopting Extended Detection and Response solutions powered by Artificial Intelligence and Machine Learning that allow them not only automate detection and remediation of cyberattacks at scale

Blenderbot, an AI-driven research project by Meta, has been making headlines since its debut in early August 2022. Blenderbot is a conversational bot, and its statements about people, businesses, and politics appear unexpected and sometimes radical.