Adopt Smart Technology to Leverage Your Customer Care Support

Market administrators need to see the importance of giving special attention to the digital consumer experience when it comes to achieving their revenue targets and brand equity, which will significantly reduce costs and create more satisfied customers.

Carrefour introduces ‘Click and Collect’ for flexible online shopping

For participating Carrefour stores within Majid Al Futtaim’s own shopping malls, a unique collaboration adds further convenience by enabling customers to opt for parking pick up where a customer service agent will promptly deliver items straight to the shopper’s vehicle.

noon and Visa promote 100% contactless payments

Since the onset of the COVID-19 outbreak, Noon has seen a surge in home deliveries in the UAE and Saudi Arabia. The eCommerce retailer’s decision is aimed at ensuring the safety of their delivery personnel and customers in line with local governments’ social distancing guidelines.