2020 was an extraordinary year and, if nothing else, the last 18 months have certainly accentuated the importance of digital resiliency. Now, as we move into a recovery phase post pandemic, our own research, undertaken earlier this year, highlighted that the workforce won’t return to pre-COVID working practices, and that we should expect a hybrid approach to the office environment.

The solution powered by AI (artificial intelligence) is designed to simplify an organisation’s expense audit and compliance programme through embedded intelligence and automation. Concur Detect by Oversight uses AI to automate an enormous quantity of data, enabling it to identify errors early and using predictive analytics to empower finance and compliance teams to take proactive action.

The majority (85%) of manufacturing executives say the situation has given their firms the opportunity to rethink how work is done. Almost nine in ten (87%) employees agreed that as a result of the pandemic, their company has developed new and better ways of working. The shift to these innovative working practices has been widespread and rapid.

After months of fast-changing travel restrictions, UAE passengers surveyed are now more concerned about having to quarantine than the risk of catching the virus on the plane or while abroad. Passengers also cited concerns over unpredictable border closures whilst travelling, which might leave them unable to return to the UAE.

In order to evolve, organisations need to be able to process and store data securely, they need to analyse and derive insights from it, and they need to drive business outcomes from those insights.