The crisis has raised fundamental questions for all organisations: how to migrate services online, respond to shifting workplace realities, and rising need to re- and upskill the workforce for the jobs of the future. As these organisations embark on the digital transformation journey, they’re going to need the right technologies and trusted advice.

Work.com is already being used by cities, states, and companies around the world—including University of Kentucky, Ohio State University, and Siemens—to help make their workplaces and communities safe.

As the world moves closer to COVID-19 vaccine availability, governments and healthcare organizations will require a flexible technology platform across vaccine inventory management and administration, appointment scheduling, notifications, outcome monitoring, and more.Organizations around the world already use Work.com for manual contact tracing, emergency response management and other solutions.

New product innovations for Digital 360 include Customer 360 Audiences, a customer data platform for marketers to unify, segment and activate all of their customer data; Commerce Cloud Payments.

Digital revenue in Q2 grew by an unprecedented 71% compared to the previous year, the largest increase we’ve seen since launching the Shopping Index seven years ago. Traffic (+37%), conversion (+35%), and spend (+34%) also experienced historic year over year increases in Q2 compared to increases we’ve observed since 2013.