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commercetools, the creator of headless commerce, has been named a Leader in the Gartner Magic Quadrant for Digital Commerce for the third year in a row. Commercetools received the highest ratings in many of the Critical Capabilities identified by Gartner, including composability, which, as a result of commercetools' modular architecture, provides the ability to auto-scale, continuously upgrade, and deploy microservices.

According to the 2021 Gartner, Inc. Hype Cycle for Digital Commerce, visual configuration, digital wallets, customer identity and access management (CIAM), and virtual customer assistants (VCAs) will have a significant impact on digital commerce.

Given the changing market dynamics, an increasing number of consumer brands are assessing what -- if any -- direct-to-consumer digital commerce strategy to take in a post-COVID world. Some are understandably hesitant to get distracted by an ecommerce play, not wanting to undermine existing retail partnerships or brand equity with a poor online shopping experience.

With retailers and consumers moving online in response to the pandemic, Q1 data indicates that the habits formed over the course of the year and the 2020 holiday season are here to stay. As countries like the United States begin to reopen, retailers and businesses will need to rethink the role of the store.

What began as a supply shock at the beginning of […]

Like Digital & Partners, the award-winning agency with offices in Dubai, London, and soon Riyadh, will join commercetools and take part in Seamless Saudi Arabia 2022, which will take place from November 2-3 at the International Convention & Exhibition Centre in Riyadh.

Basil Macklai, Head of Middle East at IDnow, added, “PayRemit is providing an essential service for workers who play such a crucial role in the UAE economy. We look forward to applying our extensive global experience of working with buy-now, pay-later (BNPL) players to support PayRemit. Our cooperation will ensure world-class, secure digital identity proofing that makes it far easier for customers to set up an account and streamline approvals for the business.”

According to a study by the University of Oxford, money is a transmission route for bacteria, up to 26,000 per banknote. In many areas, the fear that banknotes or coins are a vehicle for the transmission of infection has caused some establishments or services to prohibit it. Many US restaurants have gone cashless and are using QR codes for menus.

Customers are placing a greater focus on the customer experience as e-commerce continues to develop. Customers will browse away from a site and pick an alternative if they can't get what they need in only a few clicks, according to 90% of UAE IT decision-makers since the epidemic. Furthermore, 87% of UAE respondents stated that sluggish or badly functioning websites irritate their consumers.

The volume of digital payments in the UAE have recovered to pre-coronavirus […]