Atos, a prominent global digital transformation company, has announced the expansion of its strategic partnership with Dynatrace, the provider of unified observability and security solutions. This expansion aims to deliver advanced digital performance management capabilities to organizations in the Middle East (ME) region. By combining their strengths in digital transformation, innovation, and sustainability, both companies are committed to creating significant value for customers, enabling autonomous operations for digital experiences as the region continues its economic diversification agenda.
As a trusted advisor in various vertical markets, Atos specializes in managed infrastructure services, digital workplace solutions, and professional services. Notably, Gartner has recognized Atos as a Leader in its 2023 Magic Quadrant for Outsourced Digital Workplace Services (ODWS) for seven consecutive years, solidifying the company’s market leadership.
Additionally, Atos holds several Dynatrace partner certifications, including AIOps, Intelligent Observability, and ITSM/ITOM. These certifications facilitate the development of integrated digital applications that prioritize performance, round-the-clock availability, and exceptional customer-employee experiences. By leveraging Dynatrace’s AI-powered observability capabilities and Atos’ expertise in cloud computing and decarbonization solutions, the partnership aims to meet the diverse demands of end-to-end customers in the ME region and extend their joint outreach.
Marc Veelenturf, CEO for Middle East and Turkiye at Atos, emphasized the significance of this collaboration for the region, stating, “We believe technology should be purpose-built, and our extensive partnership with Dynatrace has put these words into action globally. We want to replicate our global success within the Middle East region. This region has the promise and potential of being at the forefront of propelling digitization to new heights. Dynatrace’s AI-powered observability capabilities can empower organizations to digitize their end-to-end IT landscape, right from applications and infrastructure to their customer journeys. Our partnership with Dynatrace bridges regional customer needs with the right solutions for desired outcomes through easy accessibility, so that milestone developments can be achieved effortlessly.”
The extended partnership between Atos and Dynatrace presents an opportunity for organizations in the region to invest in solutions that enhance market relevance and customer satisfaction. The comprehensive Dynatrace® Platform simplifies IT complexities and fosters an agile environment, elevating operational competency and contributing to national digitization agendas while meeting evolving customer requirements.
Hani Hannoun, Regional Director at Dynatrace, expressed excitement about the future of the partnership with Atos, stating, “We are excited for the next chapter in our partnership with Atos and are looking forward to being instrumental in shaping the business landscape of the Middle East region together. We have a strong presence in the region, and now is the right time to grow stronger and demonstrate our capabilities and expertise as a trusted advisor to our customers as they advance in their digitization efforts.”
