Business users come first with Kissflow’s new Process Simulator

Kissflow Inc, a SaaS software company, has announced the addition of an industry-first, end-to-end Process Simulator to its award-winning no-code platform in its latest version. This eliminates the need for business users to maintain separate environments for developing, testing, and deploying workflows, allowing them to create, simulate, and go-live within a single interface.

The ability to understand and manage test environments is the most difficult challenge that citizen developers face. Despite the fact that the development UI enables business users to create processes, systems do not allow them to test and deploy these workflows and processes in the same environment. Because these environments are complex and unintuitive, business users must rely on IT to implement even minor changes. This causes delivery delays and, at times, gets stuck in the feedback loop before deployment.

Dinesh Varadharajan, Chief Product Officer at Kissflow explains, “Conventionally, no-code platforms are either too basic, don’t offer customisation, or are too complex that applications can’t be built and rolled out without IT’s intervention. Rising customer demands put a lot of pressure on the business user, whereas the technology or the IT team is not agile enough to handle constant changes and corrections. What they need is not just a way to preview, but to simulate the entire workflow from end-user perspective in a simple and easy to use environment. No more feedback loops just before go-live!”

The new Kissflow process simulator prioritizes business users by providing a unified environment for comprehensive simulation of end-to-end workflows. Users can also test and view the results of Forms, Approvals, and Integrations in real time, as well as play role impersonations to view and test from different end-user perspectives.

This latest update comes on the heels of a recent round of enhancements to the Kissflow No-code platform, which were made available to the company’s Middle Eastern customers in December of last year. Businesses can use Kissflow’s platform to automate both simple processes and complex and dynamic cases in a single platform. For business users to set up and launch anything from simple approval requests to complex processes, there are over 140+ readymade templates available. These drag-and-drop templates are designed for use by HR, sales, IT, finance, procurement, customer service, and other departments.